Submission of a Grievance
Participants or prospective participants who wish to express a concern or file a grievance regarding The Center for Excellence in EMDR Therapy or any continuing education program may do so by contacting us via email at info@emdrtherapy.com.
The Center does not guarantee a specific outcome; however, all grievances will be reviewed carefully. Appropriate decisions will be made, and the individual will receive a response within a reasonable timeframe.
Grievances Related to Training Experience
If a grievance concerns any members of the faculty, the content presented, the style or level of instruction, or the platform or format in which a training was delivered, the individual filing the grievance may be asked to submit the concern in writing to Dan Merlis (dan@emdrtherapy.com).
The feedback will be reviewed by The Center and, when appropriate, shared with the speaker while maintaining the confidentiality of the individual submitting the grievance.
If the participant requests follow-up action, The Center will evaluate the grievance, determine any necessary actions, and respond within a reasonable timeframe.